POLICIES

This only applies to clothing and accessories.

Exchange/ Returns


We accept returns for items that are purchased at retail price within 14 days of the delivery date, but all sale items are final sale. Merchandise must be returned in new and unused condition, with all original tags attached. If you received your item(s) damaged or have an issue with sizing, please contact our support team, enquiries@jrkaos.com.


  • Send us an email with the subject title of the email stating “Exchange” or "Return"
  • Please include in the email your Name, order number, and the reason for return or exchange.
  • You will receive a reply within 72 hours with further instructions.



Shipping


All orders will be shipped from our personal domain within 3-5 business days. In the case of pre-order or reserved items, please refer to the product description for timelines.


Please Note: If you refuse to accept the incurred fees and the package is determined unclaimed, denied or otherwise refused, JRKAOS will not provide any form of refund nor reship the order.



Terms of Use


By using our website, you agree to the Terms of Use. We reserve the right to correct any errors, and to change or update information at any time without prior notice (including after you have submitted your order).



About security


jrkaos.com uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security.


Acceptance of privacy policy and modifications


By accessing and using the jrkaos.com website, you consent to our collection, use and disclosure of your information as described in this privacy policy. JRKAOS reserves the right occasionally to make changes to its privacy policy or practices. You should therefore review this page from time to time to get updated information. We will notify you of any changes in our privacy policy by posting the modifications on our website.



Contact us


If you have any comments or queries regarding our privacy policy, please email us at this address:


enquiries@jrkaos.com